How to put a stop to spam calls from Google

August 3, 2015

Several local businesses have reported receiving calls from companies saying they represent Google. The calls make business owners feel like they are doing something wrong–they are made to feel if they don’t act on whatever the caller is offering, they will be penalized by Google.

The purpose of this article is to let business owners and consumers know, according to Google, those calls are not legit. They are spam telemarketing calls from companies not associated with Google.

7K0A0788Here’s what Google.com says about telemarketing calls:

Watch out for parties calling and selling services claiming to have a special relationship with or claiming to be Google. Often, these parties are telemarketers that are not affiliated with Google and are trying to leverage the Google brand to sell your business some type of online service. Keep in the mind the following:

  • Google does not place robocalls.
  • Google does not call to “update your front page listing” or ask you to “claim your free website.”
  • Google does not charge for inclusion in Google Search or Google My Business.

If Google ever does call you, it’s because you’ve asked them to make the call.  Those calls are mostly automated voice or text to provide PINs for account setup, login 2-step verification, Google Places listing verification, etc.

Now that you know the calls are not legit, here is a way to put an end to receiving annoying telemarketer calls from people saying they represent Google. Check out this website: https://www.donotcall.gov/. It’s a place where anyone can register their home, office or mobile phone to prevent spam phone calls. Complaints against violators can also be reported from that Federal Trade Commission website.

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