Nov 2, 2019 | Branding, Customer Relations, Publicity
I listened to the most interesting podcast recently. It was an episode of NPR’s Hidden Brain show called Screaming Into the Void. The overall theme of the 43-minute discussion related to feelings and actions that I try to steer clear of in my personal life: anger and... 
Oct 10, 2019 | Blogging, Branding, Customer Relations, Marketing Tips, Publicity, Social Media, Writing
by Matthew Anderson I love gardening. I get a rush from seeing plants come up for the first time each spring, and I enjoy observing the long-term changes that occur in the yard over the years as plants fill out and mature. However, it’s all too easy sometimes for all... 
Jun 19, 2019 | Branding, Customer Relations, Marketing Tips
By Patti Rowlson How do people describe you and/or your business when you’re not around? Do they use words like friendly, warm and inviting? Or, do they use words like arrogant, frustrating, swindler? Your reputation impacts how much money you must spend on marketing.... 
May 22, 2019 | Customer Relations, Marketing Tips, Small Business Resources
Marketing is hard. Knowing which tools to use is hard. Finding the right staff with the right skill set is hard. Heck, sometimes all the things feel hard, right? You are probably reading this article because you’ve found it hard to manage marketing tasks in-house. Now... 
Jan 19, 2019 | Continuing Education, Customer Relations
Poet Erin Hansen wrote these words, which have been used to create countless inspirational visuals on the Internet: What if I fail? Oh, but my darling, what if you fly? Those 12 words have spoken to people around the world for a reason. Those words touch on something... 
Nov 21, 2018 | Blogging, Customer Relations, Networking, Publicity, Small Business Resources, Social Media, Websites, Writing
As a small business leader, you wear many hats – business development, sales, marketing, accounting, and more. You’ve probably noticed that some of those tasks are challenging, like you’re not naturally good at them. That’s totally normal; you’re not alone with those... 